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cant access BIOS menu on Medion Erazer x6815

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I cant seem to access the BIOS menu on my laptop. Iv tried everything and it just isnt happening. Medion Erazer x6815 is the laptop. Apparently its the del key on medion but that isnt working, i have tried the del on the keyboard and on the number pad. I have also tried f2, f1, f10, f12, ins and tab. I have also tried combinations such as ctrl alt ins, ctrl alt s, ctrl alt del. 

For the life of me i cannot access the BIOS. I have seen a few people say f11 too but f11 put me into recovery mode so thats not it. 

Any opinions?

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